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Reality Cares

See the “real” India
  • photo by Francesco Stelitano
  • photo by Andreas Grosse-Halbuer Looking to see the “real” India? Why not try our well known Dharavi slum tour?
  • photo by Francesco Stelitano Tour revenues are invested in the local Community Centre and Kindergarten
  • We also do village and market tours, as well as traditional sightseeing
  • photo by Cory Goldberg All our young guides speak excellent English and have undergone extensive training
 
 
 
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CHARITABLE WORK

Interested in volunteering with our NGO Reality Cares? Click here

We made a pledge when we started the Dharavi tours in January 2006 that we would donate 80% of profits after tax to local NGOs working in the area. We didn't think it was right to do tours of the area and profit from it.

Since we realised that people might be skeptical of such a claim, despite not making a profit (for reasons explained below) we set up a Community and Education Centre in the area in May 2007, where we offered English classes and subsequently computer classes.

During the year ending 31 March 2009, we did break even, with a cummulative profit after tax of Rs 250,284.

In July 2009, to enable us to expand on our social work, we created the NGO Reality Cares. We will transfer Rs 200,227 (80% of Rs 250,284) to Reality Cares when we have obtained the tax exemption certificates from the Income Tax department.

Reality Cares′s mission is to provide high quality education at low cost. Reality Cares now runs the Community Centre and kindergarten (started July 2009) although the operations are currently completely financed by Reality Tours.

CALCULATION OF PROFITS

We understand that it's all well and good saying that you are going to pay 80% of profits after tax to NGOs, but if the owners are drawing a big salary, then this rule has little value! Hence we pledge that 80% of all profits from the slum tours will be paid to Reality Cares after the payment of the following:

- Rs 10,000 monthly to the two owners- Chris Way and Krishna Poojari (they receive no other salary from the slum tours)
- Expenses directly relating to the slum tour activities
- General Expenses allocated proportionately to slum tour activities, such as rent, office expenses, employee salaries, car depreciation etc
- Payments for the running of activities of Reality Cares (Community Centre and kindergarten)
- Tax payable on profits related to slum tours

In the case of the slum and sightseeing tour, 50% of the fee is allocated as slum tour income, and 50% as non-slum tour income.

The remaining 20% of profits are used to pay off loans or invested in the business

The accounts are audited by a registered auditor (see below), the figures relating to the tours put online, and the auditor puts a statement saying that this 80% criteria has been met.

If you have any further queries please go the FAQs section. Otherwise please feel free to contact us.

 

ACCOUNTS

Period ending 31 March 2006

The company made a loss of Rs 111,166 for the period ending 31 March 2006.

For slum tour activities, sales were Rs 24,164.

Neither of the owners Krishna Pujari or Chris Way have received nor have accrued any salary during this period.

For auditors confirmation of this loss and that none of the owners or shareholders have received or accrued a salary, please see the independent report.

Reasons for loss:

  1. We had no idea of what the customer demand would be like. We thought that it would be prudent to purchase two vehicles, which in hindsight was a mistake. The main expense was the car depreciation, which was just over Rs 45,000.

  2. The sales of Rs 24,164 was a lot less than we had expected. We had problems promoting the tours- tourists were skeptical and in some cases a little hostile to receiving flyers, and hotels were not interested- a lot of them run their own sightseeing tours.

  3. The company was set up in September 2005, but we had a lot of problems in obtaining a tourist permit for the two cars- we obtained these in January 2006. Yet we still incurred some costs during this period, such as office rent and some staff salaries.

  4. We had initial start up costs such as printing flyers and brochures, and staff training.

  5. We run the tours and charge the same amount per person if there is one person or five people (not for private tours). We also don′t want the price to be a hindrance- both backpackers and 5 star holidaymakers are charged the same. Financially this might be a mistake but we want as many people as possible to come on the tour.

  6. The loss has been mitigated by the fact that neither of the owners Krishna Pujari or Chris Way received or accrued a salary during the period.

Since we state that 80% of profits after tax from slum tour activities are donated to NGOs (charities), we realize that some customers will be concerned that no money has of yet been donated, and will probably not be donated for the accounts ended 31 March 2007. We can only say that sales have been increasing (nearly Rs 70,000 for December 2006) and we are confident that this figure will continue to rise. We had a lot of publicity in 2006, most of it very positive, and we continue to get very good reviews from our customers that go on the tour.

By declaring the salaries of the shareholders of the company, which is confirmed by the auditor, we hope to reassure customers that money is not being profited unduly.

Year ending 31 March 2007

The company made a loss of Rs 204,312 for the year ending 31 March 2007. The cumulative loss as at 31 March was Rs 315,477.

For slum tour activities, sales were Rs 310,419.

Krishna Pujari received a salary of Rs 89,759 for the year and Chris Way has not received any salary during this period. Neither have accrued any further amounts

For auditors confirmation of this loss and shareholders' salary details, please see the independent report.

Reasons for loss:

  1. Promoting the tours was difficult as in period ending 31 March 2006. We did receive a lot publicity in the national and international press which helped a lot, although we still were not in any guide books

  2. Depreciation was a major expense again (Rs 155,475) and we didn't use the second car enough to justify this expense.

  3. We still kept the prices very competitive, probably too low, for reasons explained before.

Since we hadn't of yet donated any money, we realised that we needed to persuade some people that we were genuine about our intentions, wanting to help the poorer members of Mumbai's society. To do this, we set up the Community and Education Centre in May 2007 in collaboration with the NGO “MESCO” (*now we are not in collaboration with MESCO). This will further reduce our profits, but we are thrilled by the reactions of the kids involved and the potential that it has in particular with the English classes, which are being aided by a language school in London.

We were mentioned in some guide books such as Lonely Planet and Rough Guides in the latter part of 2007, and January 2008 sales were over Rs 200,000. We believe that with this and many recommendations from prior customers, sales will continue to be high.

We are set to revise our prices as from customer feedback they are generally priced too low.

Year ending 31 March 2008

The company made a loss of Rs 27,982 for the year ending 31 March 2007. The cumulative loss as at 31 March was Rs 343,460.

For slum tour activities, sales were Rs 949,572.

The company spent Rs 257,005 on the Community Centre.

Krishna Pujari received a salary of Rs 100,000 for the year and Chris Way has not received any salary during this period. Neither have accrued any further amounts

For auditors confirmation of this loss, amount spent on Community Centre and shareholders' salary details, please see the independent report.

Reasons for loss:
  1. We wouldn't have made a loss for the year if we hadn't spent Rs 257,005 on the Community Centre.

Year ending 31 March 2009

During the year ending 31 March 2009, we did break even, with a cummulative profit after tax of Rs 250,284.

When Rs 200,227 (80% of Rs 250,284) has been transferred to the NGO Reality Cares as promised, we will obtain the auditors' certificate with confirmation of this, as well as of the profit and directors' salaries.
 

   
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